Frequently asked questions
ABE Moving Inc stands out as different from all the other moving companies. We add a personal touch to all our moves and are known for being highly reliable and trustworthy.
FAQs
What are the top complaints about movers?
Damaged or Lost Items: Items can become damaged because of poor packing and handling or improper loading techniques that might cause boxes to shift during transit. When items are not properly cushioned, they can break. Boxes could go missing if they are not labeled and organized properly.
Overcharging: Customers often complain about hidden fees or surcharges, estimate discrepancies or extra labor cost, additional services that weren’t in the original quote, weight overcharges and vaguely itemized costs.
Late delivery: Delays in delivering belongings can cause an incredible amount of stress when move in and out days are scheduled and exact.
Poor communication: This could include lack of updates, unclear instructions, inaccessible support, last-minute changes and inconsistent information.
Unprofessional behavior: This can really ruin a move, common complaints are rudeness, carelessness and inappropriate language or non-punctual staff and unkempt sloppy appearance of the movers.
Failure to Show Up: Movers not showing up can leave customers in a pinch to meet deadlines.
Will we move house plants?
Yes, we will! Good tips are to water them a few days prior to the move so they stay hydrated. Put them in sturdy boxes with air holes and secure the plant with tape or string.
You can also pack the top of the plant with moist soil or sphagnum moss to keep the plant stable. Position the plants upright. We can keep them upfront so they can be monitored during the move.
Will we move alcohol?
You bet! Some tips to know, use sturdy double-corrugated boxes that can handle the weight and individually wrap each bottle. Secure the bottles snugly so they don’t move around during transit. Use extra crumpled newspaper and seal and label the box, fragile – Alcohol for proper identification.
Will we move things not in boxes?
Of course. If items cannot be boxed, we will use heavy mover blankets. For heavy or awkward items, we use straps to secure. For particularly fragile or valuable items, we may even use custom built crates.
What won't we move?
Because of safety concerns and legal restrictions, we have some limits. Hazardous materials like gasoline, propane tanks and fireworks. Valuable and personal items such as cash, important documents, jewelry and expensive electronics are best kept with the owner. Weapons and ammunition due to legal issues as well as pets should have separate arrangements. Anything else you might not be sure about; it is best to speak with the movers first for an efficient move.
Will we assemble and disassemble furniture?
Yes, we will! We have the proper hand tools and power tools for efficiency. Will take photos to make sure it’s assembled correctly and keep all screws and small parts in labeled bags or containers, wrapping any parts needed to prevent damage.
Will we pack for you?
We are happy to help! We use high-quality materials like sturdy boxes, wardrobe boxes, strong tape, bubble wrap and proper packing paper. Delicate items are wrapped individually and placed in boxes with enough room for cushioning to prevent damage. We will pack antiques, silverware, glasses, chandeliers and more. We can label contents, so things don’t get mixed up. And we use moving blankets and shrink wrap for China cabinets, glass items or any other delicate piece of furniture.
Will we do small jobs?
Yes! We can do your move even if it’s only a few pieces of furniture or just a couple boxes. Small jobs are just as important, so we provide a flexible tailored service.
